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Showing posts from April, 2015

The useful tips for Call Center Training

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Call center is a growing industry in Pakistan. Organizations spend thousands of bucks for training their call center staff so that they can facilitate their business. A call center agent is responsible for performing number of tasks related to customer facilitation and product marketing. Being a serious player in digital marketing, you need a responsive team of ‘call center representatives’ who can effectively perform their job as per the best industry practices. So, if you are an online business seeking tips on training call center training , then you need follow these guidelines: Introduce Your Business to the Team For a start, you need to introduce your team to your business and demonstrate them about your products. You need to get your team familiarized with philosophy and core values of your organization. In this way, you can prepare your team to communicate with customers in a way that complement culture of your organization.   Set Up an Individualized Training Sys

4 Major Education Courses to Earn a Living in IT Industry

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In today’s internet-driven age, we have larger scope to career choices than before. Nowadays, people are more inclined towards technical education courses related to IT skills. A course in IT field is a fruitful addition in your academic portfolio as it offers attractive job opportunities. In a country like Pakistan, a course in IT holds higher regard due to its market value. It is like a link to your entry in job market in this country. Apart from getting handsome salary, you are able to expand your horizons by working in internet research industry. Without further ado, let’s take a look at 4 of the courses that will help you develop your skills in IT industry: 1.    Graphic Designing If you have a fascination for designs and colors, then a career in Graphic Designing is awaiting you. A course in ‘graphic designing’ is your guarantee to success in field of digital marketing. Today, more people are hired in ‘online marketing’ field who have skills in designing a website or logo