Enroll in Customer Services & Call Center Course

Pakistan is a preferred destination for offshore outsourcing of call center services. We have a large pool of graduates who form an educated, computer-savvy work force that can help in providing outstanding customer services.

Good customer service can always make the difference. Providing an outstanding customer services helps you to win a long lasting customer. How to provide an excellent customer service can be learned.Whether it’s soft skills to greet a customer or handle angry callers, interactive call center training can help to provide best customer services.

With over 5 years of training experience, NIST offers highly interactive and highly rated Call Center Course for customer care professionals. We have trained hundreds of participants every take customer service seriously.

Our training program focuses on such important areas such as enhancing customer service levels, increasing employee engagement, improving call center operations, and raising the overall value of the organization. Our professional and experienced instructors provides the right training related to conflict management skills, emailing, placing orders, managing customer accounts, sales and more.

National Institute of Skilled Training (NIST) offers a range of call center courses appropriate for individuals at all stages of their career. Our call center training courses are suitable for call center agents, team leaders and managers.

NIST offers an expert English training with up to date content and tasks that target:

• Improving communication skills
• Build confidence to work in a customer centered industry
• Negotiating and persuading skills
• Encouraging participation in face to face and telephonic conversation
• Listening to the feedback
• Managing the conflict and satisfying customer

Course Developed by Professionals

Our high-quality Call Center Course focuses on the foundational skills of improving the communication between the clients. These courses are developed by a professional and experienced team of industry-experts and professionals.

Industry Recognized Certification

Our training certifications are recognized throughout the industry and validate and recognize the learning achievements gained through the training programs.

Customized Training Course

We analyze the participant’s training needs, professional background, and conceive training modules that are tailor-made to suit their requirements.

Blended Approach

Our training methods help you to improve the level of interaction and get an opportunity to build your own networks.

NIST is the best training institute in Karachi, Pakistan that addresses your most relevant career issues. Join a friendly and helpful professional community, and get trained on the courses that matter most to you.